Store Policies
Pricing
All prices are listed in South African Rand (ZAR) and include VAT where applicable. International customers will be charged in ZAR and converted by their payment provider.
Refund Policy
Digital Downloads
Due to the nature of digital products, all sales of digital downloads are final and non-refundable. Please review product descriptions carefully before purchasing.
Prints & Merchandise
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue. We will offer a replacement or full refund at our discretion.
If you're unsatisfied with your purchase for any other reason, contact us within 14 days of delivery. Refunds for non-defective items may be granted on a case-by-case basis, minus shipping costs.
Shipping Policy
Digital Downloads
Digital products are delivered instantly via email after purchase. Please check your spam folder if you don't receive your download link within 10 minutes.
Prints & Merchandise
South Africa: 5-10 business days via courier. Shipping calculated at checkout.
International: 10-21 business days. Shipping calculated at checkout. Import duties and taxes are the responsibility of the buyer.
You will receive a tracking number via email once your order ships.
Cancellation Policy
Digital Downloads: Cannot be cancelled once purchased, as delivery is instant.
Prints & Merchandise: Orders can be cancelled within 24 hours of purchase, provided the item has not yet been dispatched. Contact us immediately at hi@isaacanthony.co to request a cancellation.
Contact
For any questions about your order, email hi@isaacanthony.co